Cherie Fong

Common Reasons a Transaction May FailA transaction may fail or be declined due to one or more of the following:Insufficient available balanceTemporary processing issuesBank or network-related decli...

When you attempt a API call/request, there is a possibility that you will receive an error of API_VALIDATION_ERROR as demonstrated here: This is commonly caused by invalid parameters on the reques...

This would be depends on the beneficiary account, and also the approved transaction time.  Please find the below table for the details:  Channel Name Minimum Amount (IDR) Maximum Amount (IDR) ...

We execute the disbursement immediately upon receiving a request from you. Please note that you are unable to cancel a disbursement request with instant processing once it has been made since the r...

Yes, we support disbursements to virtual accounts of major banks (BRI, BNI, Mandiri, CIMB Niaga, Permata, BTN, and NOBU Bank). We're always improving this list of bank's virtual accounts. Let us kn...

Disbursement would be processed from our bank account, thus the sender name on the recipient statement would be our company name either PT SINAR DIGITAL TERDEPAN or SNR. However, you will be able t...

Below are the available payment channels for Shopify.   For Philippines: Credit Cards  Mastercard Visa Direct Debit BPI Unionbank RCBC BDO Chinabank Retail Outlet 7Eleven  Cebuana Palawan...

Yes. Once a disbursement is processed, we send you a callback to notify you of the disbursement status. Please make sure that you’ve set your callback URL in your Dashboard > Settings > Developer >...

Yes, we provide an automatic email receipt, which you can send to your recipient as a notification of transfer. You can input the email address in the excel file template in the fields “Email”, “Em...

Yes, you can send payment link notifications to your customers when payment links are created, paid, and you can also send a payment reminder. However, the channel that is available for payment lin...